Privacy Policy for murrayfieldparking.co.uk

Last Updated: 15 July 2025

1. Introduction

Welcome to murrayfieldparking.co.uk (the “Website”). We are committed to protecting and respecting your privacy. This Privacy Policy explains what personal data we collect from you, how we use it, the conditions under which we may disclose it to others, and how we keep it secure.

This policy applies to all users of our Website and services. By using our Website, you are agreeing to be bound by this Policy.

The data controller responsible for your personal data is murrayfieldparking.co.uk. If you have any questions about this policy or our privacy practices, please contact us at: admin@murrayfieldparking.co.uk.

2. What Information We Collect

We may collect, store, and use the following kinds of personal information:

• Identity and Contact Data: This includes your full name, email address, and telephone number.
• Booking and Transactional Data: This includes details about the services you have purchased from us, such as the event date, your vehicle registration number (for administrative purposes at the car park), and payment details. Please note that we do not store your full credit/debit card details; this information is processed securely by our third-party payment processors.
• Technical Data: This includes your internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Usage Data: This includes information about how you use our Website, products, and services.
• Communications Data: This includes your preferences in receiving marketing from us and your communication preferences.

3. How We Use Your Information

We use the information we collect about you in the following ways:

• To Fulfil Our Contract With You:
  • To process and manage your parking booking.
  • To send you booking confirmation and reminder emails.
  • To provide your name and vehicle registration number to our partner venues (the schools and sports clubs where you will park) for operational and verification purposes on the event day.
  • To process payments and prevent fraudulent transactions.
• For Our Legitimate Interests:
  • To provide you with customer service and support.
  • To improve our Website and services by analysing how you use them.
  • To keep our Website secure and prevent fraud.
  • To notify you about changes to our services or terms.
• With Your Consent:
  • To send you marketing communications about upcoming events or special offers, where you have explicitly opted in to receive them. You can unsubscribe from these communications at any time.

4. Legal Basis for Processing

Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.

Under UK GDPR, the main grounds we rely upon in order to process your personal information are as follows:

• Contract: Where we need to perform the contract we are about to enter into or have entered into with you (e.g., to provide you with the parking service you have booked).
• Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Consent: Where you have given us explicit consent to do so (e.g., for marketing purposes).

5. Data Sharing and Disclosure

We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes.

We may pass your information to the following third parties for the purposes of completing tasks and providing services to you on our behalf:

• Our Partner Venues: We share your name and vehicle registration number with the specific school or sports club where you have booked your parking. This is for operational purposes, to allow them to verify your booking on arrival.
• Third-Party Payment Processors: We use secure third-party payment processors (e.g., Stripe, PayPal) to handle online payments. They will process your payment card information securely. We do not store your full payment card details.
• Law Enforcement or Government Bodies: We may disclose your information if required by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

6. Data Retention

We will only retain your personal data for as long as is necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Typically, booking information will be retained for a period of up to 6 years after the transaction for tax and accounting purposes.

7. Your Data Protection Rights

Under data protection law, you have rights including:

• Your right of access – You have the right to ask us for copies of your personal information.
• Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate.
• Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
• Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
• Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
• Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

To exercise any of these rights, please contact us at admin@murrayfieldparking.co.uk.

8. Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, please see our Cookie Policy.

9. Security of Your Data

We take the security of your data very seriously. We have implemented appropriate technical and organisational security measures designed to protect the personal information we process. These measures are designed to provide a level of security appropriate to the risk of processing your personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data protection practices, please do not hesitate to contact us.

Email: admin@murrayfieldparking.co.uk